Frequently Asked Questions
Where are you located?
Our new massage studio is located at 215 Boston Post Road, Bldg B, Ste 7, Sudbury, MA 01776. Look for signs for the Hair & Now Salon.
What are your hours?
We are open by appointment only.
Do you offer couples massages?
We do not. However, we can sometimes schedule back to back sessions.
How do I schedule an appointment?
You can schedule an appointment online at our Schedulicity page.
If you can’t find a time that fits your schedule, send us a text. We’ll try our best to fit you in at a time that works for you. You can reach us at 508-658-2779. Please leave a message if we don’t answer and we will return your call or text as soon as we can.
What is your refund policy?
All sales are final for any package or service purchased through Wellness As Rx. Package deals are not transferable and can only be used by the individual that they were purchased for. Wellness As Rx reserves the right terminate any service or package due to inappropriate client behavior. Wellness As Rx also reserves the right to redeem any package deal or voucher and/or require payment for any “no show” or appointment cancelled with less than 24 hours notice.
What should I wear during a massage?
For most massage treatments (such as Swedish or deep tissue), you will need to undress to your level of comfort (most clients prefer no clothing at all). You will be covered with sheets or towels at all time except for the area being worked on.
Is draping required?
Yes, draping is required by law. The area being covered by draping is dependent on the clients comfort and the massage modality. The following are examples of draping used:
Swedish or Deep Tissue – typical western draping (You will be covered with sheets and towels at all time except for the area being worked on)
Lomi Lomi – small towel covers pelvic area and gluteal cleft with optional chest draping (traditionally without chest draping, clients choice)
Should I tell my therapist about any medical conditions, medications, or allergies?
Yes, please let us know about any injuries, surgery, sore areas, allergies, etc. prior to starting the session. We want you to have a safe and enjoyable experience.
What if something embarrassing happens?
There is no need to feel embarrassed. Occasionally clients stomachs grumble, they pass gas, fall asleep, drool, snore, or get an erection. Your massage therapist is a trained professional and understands that these are all natural body functions.
Should I talk during a massage?
Some clients like to remain silent while others like to talk during their session… It’s up to you.
Is there music?
Yes, we play quiet and soothing music. The volume can always be adjusted to your liking and we will always try to accommodate any special requests. Have a favorite Spotify playlist? We’ll gladly play it during your massage.
What happens if I’m late for my appointment?
If you are running late please call or email us as soon as possible. We will do our best to work within the scheduled time for your session.
What is your cancellation policy?
We ask that you give at least a 24 hour notice when cancelling an appointment. You will be charged the full value of your session for any “no show” or cancellation less than 24 hours from the start time of your appointment.
Should I tip?
Gratuities are always appreciated for work well done. If you are redeeming a voucher from Groupon or Living Social please keep in mind that Wellness As Rx only receives about 50% of the amount you paid for your massage. Please tip your therapist based on the full value of your treatment.
What forms of payment do you accept?
We accept cash only for purchases and gratuity.